Delivery: There was some delay in delivery and machine come approximately a month later Quality: Quility of the machine is as expected and I am very satisfied with the decision to buy it Design: Great admiration for all adjustment supllier did in order to meet the specification of my tractor front loader. Design of the machin is very good and I got what I expected. Service: Service was on the best possible level and it was the pleasure to work with Nancy who is a great profesional fully dedicated to the custome requirment always rady to help and to give a proper answer, no matter is it day or night. 5 star for Nancy!!!